When people think of online shops, they usually picture traditional B2C stores. Yet digital ordering processes can also provide significant value for business customers.
Available around the clock
A B2B shop accepts orders independently of business hours. Returning customers can quickly reorder familiar products while individual pricing and assortments remain available.
Less manual work
When product data, availability, and orders come together centrally, telephone and email orders require less manual processing. This reduces transcription errors and leaves more time for consultation.
Digitize step by step
Not every process needs to be automated immediately. A B2B shop can begin with selected customer groups or product ranges and expand in a controlled way.